The following terms and conditions (these “Terms”) apply to your purchase of products and services (each, a “Product”) from Anantari (“Company”) through this website, www.anantari.in (this “Website”). Please read these Terms carefully. They contain very important information about your rights and obligations, as well as limitations and exclusions that may apply to you.
By using this Website, you are also subject to Company’s Terms of Use and Privacy Policy, and the terms of any purchase order, quotation, or invoice, and of any Product purchased by or licensed to you.
By clicking “I Agree,” you acknowledge that you have read, accepted, and agreed to be bound by these Terms.
These Terms are subject to modification by Company without prior written notice at any time, in Company’s sole discretion. The version of these Terms applicable to your purchase will be the version in effect on the day you submit the applicable order to the Company.
ORDERS
All orders are subject to acceptance and availability. Items in your shopping basket are not reserved and may be purchased by other customers.
Anantari offers products for sale that are in stock and available for dispatch from our distribution center. However, we may occasionally be waiting for shipments from our suppliers or experiencing technical issues in our production line. You may choose to register your email address for notification of the arrival of selected merchandise not currently in stock. If you have registered your email address for notification, we will attempt to notify you within 72 hours of the product becoming available on the website. Please note that certain high-demand products may sell out quickly.
Anantari will store a record of your transactions for a minimum of one year.
After placing an order, you will receive a confirmation email. This email is NOT an acceptance of your order, just a confirmation that we have received it. The acceptance of your order and the completion of the contract between you and Anantari will occur when we email you to confirm that the goods have been dispatched. The sale contract is therefore concluded in India, and the language of the contract is English. Neither our third-party payment processor nor our nominated courier has the authority to accept an order on behalf of Anantari.
We reserve the right not to accept your order in the event that we are unable to obtain authorization for payment, shipping restrictions apply to a particular item, the item ordered is out of stock, or it does not meet our quality control standards and is withdrawn.
We may also refuse to process and accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the website, whether or not that merchandise has been sold, removing, screening, or editing any materials or content on the website, refusing to process a transaction, or unwinding or suspending any transaction after processing has begun.
While we strive to ensure the accuracy of details on our website, errors in pricing may occur. If we discover an error in the pricing of a product in your order, we will inform you as soon as possible. We are under no obligation to accept or fulfill an order for a product advertised at an incorrect price and reserve the right to cancel such an order. If you order a product priced incorrectly, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been canceled.
PRICE AND PAYMENT TERMS
The prices displayed on our website are in Indian Rupees (INR). We ensure that all prices and offers advertised on our site are valid and will be honored at the time your order is accepted. Any changes in prices may occur due to fluctuations in currency exchange rates, markdowns, or other commercial factors.
Rest assured that the price applicable to your order will be the current price at the time it is accepted. We strive to maintain transparency and consistency in our pricing policies to provide you with a seamless shopping experience.
For customers whose credit/debit cards are not denominated in INR, the final price will be determined based on the exchange rate in effect on the day your card issuer processes the transaction.
Your purchase receipt will outline the total price of the products along with any related charges. Please note that prices displayed or advertised do not cover handling fees or applicable taxes. Any additional costs incurred will be your responsibility.
Upon completing your registration, the company will send a confirmation of your order to the email address provided. The product will only be dispatched once all relevant costs, duties, and taxes have been
settled in full. Ensuring transparency and clarity in our processes, we aim to provide a seamless shopping experience for all our customers.
The payment and credit terms set by the Company are at its sole discretion and will be clearly outlined during your purchase process. Unless specifically stated otherwise, full payment must be made and received by the Company before an order for products is accepted. Advertisements on the website are invitations for you to make purchase offers and do not constitute offers to sell.
When you place a properly completed order on the website, it represents your offer to purchase the products listed, even if payment has been processed by the Company. Your order will be considered accepted only upon the Company sending a confirmation and/or shipping notice email to the email address provided during registration or the order process. If the Company chooses not to accept your order, whether in part or in full, any payments made for the unaccepted portion will be promptly refunded.
Any price offers or advertisements provided by the Company will remain valid for the specified period, unless stated otherwise. However, the Company reserves the right to refuse a sale for various reasons, including errors in price listings. Maintaining transparency and fairness, we strive to ensure a smooth and reliable shopping experience for all our customers.
Unless a valid tax exemption certificate applicable to the product’s shipping destination is provided to the Company before the order is accepted, you will be responsible for all goods and services taxes, harmonized sales taxes, and any other taxes associated with your order, excluding taxes on the Company’s net income. Tax charges will be clearly itemized on the order invoice.
We offer a variety of payment options, which will be prominently displayed on the website and may include methods such as UPI, Credit and Debit Cards (including Visa, Master Card, American Express), and internet banking (such as SBI, ICICI Bank, HDFC Bank, Axis Bank, Kotak Bank, and Yes Bank). By using these payment methods, you confirm that you are the authorized user of the payment credentials provided, such as credit/debit cards, or that you have obtained explicit authorization from the card owner.
All credit/debit card transactions are subject to validation checks and authorization by the card issuer. If the issuer declines to authorize payment to the Company, we will not be held responsible for any delays or non-delivery of the order. We are committed to ensuring a secure and efficient payment process for our customers, and we appreciate your cooperation in providing accurate and valid payment information.
SHIPPING
The Company endeavors to process and dispatch your order within 24 to 48 hours upon receiving it. Following dispatch, the estimated delivery timeframe is typically 3 to 7 working days, depending on your location.
Orders are scheduled to reach you on or before the expected delivery date indicated in the order confirmation. In some instances, orders may arrive earlier than the anticipated delivery date if they are prepared and ready for shipment. An email notification will be sent to you once your order has been shipped.
While the Company will provide estimated delivery dates, it cannot be held liable for any delays or failure to ship by the estimated due date. Unforeseen events beyond the Company’s or its shippers’ reasonable control, such as material shortages, transportation issues, or acts of nature, may impact delivery timelines.
If there are any delays in your delivery, the Company will promptly inform you of the revised estimated delivery dates.
To ensure timely delivery to your designated destination, the Company may opt for an alternative shipping method if deemed necessary. Our goal is to keep you informed throughout the shipping process and provide you with a satisfactory shopping experience. If your order does not reach you within 10 days, please notify us promptly so that we can address the issue. Please be aware that any complaints received after this 10-day period may not be accommodated.
Once your order has been processed and dispatched, changes to the shipping address are not possible. The Company does not facilitate redirection of orders after dispatch. It is important to ensure that your shipping address is accurate at the time of placing your order to avoid any delivery issues.
Currently, we do not provide international shipping services. However, as our business expands, we are actively working towards extending our shipping services beyond India.
Please note that the Company does not support delivery of products to P.O. Box addresses. To ensure smooth delivery, please provide a valid residential or business address when placing your order.
RETURNS, REFUND, and CANCELLATION
Your personal hygiene and satisfaction are our top priorities, and we uphold stringent hygiene standards. As a policy, we do not accept returns or exchanges unless the product delivered to you is damaged or defective.
If you have received a damaged, defective product, or an incorrect size, please reach out to us via email at anantari.clothing@gmail.com with the necessary details. Kindly attach a photograph showing the damage for our assessment. Upon verifying the issue, we will initiate the replacement process, which typically takes 6 to 8 business days. Please note that requests for replacement due to damage must be submitted within 24 hours of receiving the order through email at anantari.clothing@gmail.com or by contacting our customer care at +91 9886775309
To ensure a smooth return process, please make sure that the returned merchandise is unused, unworn, unwashed, undamaged, and in a saleable condition. It is essential to retain the original packaging of the items being returned, along with the Anantari tags intact.
If you have placed an order in error or need to cancel your order, please contact us promptly by sending an email to anantari.clothing@gmail.com within 24 hours of placing the order. We will acknowledge your cancellation request via email within 24 to 48 business hours. Refunds will be processed within 6 to 8 working days from the confirmation, as per the original payment method. Please be aware that orders that have already been dispatched cannot be canceled.
Anantari reserves the right to accept or decline any requests for refunds, returns, or exchanges at its sole discretion.
PRODUCT CHANGES
Products may be updated or discontinued at any time. The Company will provide products with similar characteristics to those you ordered, though minor differences between the delivered products and those described online may occur. The Company may ship products with slight specification changes, as long as they maintain substantially the same functionality, performance, and characteristics as the ordered products. Products may vary slightly from their depictions in illustrations, photographs, or descriptions on this website. While every effort has been made to display product colors as accurately as possible, the actual colors you see may vary due to photographic processes and your screen settings. Therefore, the Company cannot guarantee that your screen’s display of any color will be precise.
LIMITED WARRANTY AND DISCLAIMERS
TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, REGARDING THE PRODUCTS. THIS INCLUDES, BUT IS NOT LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO ORAL OR WRITTEN INFORMATION, PHOTOGRAPHS, ADVERTISEMENTS, OR ADVICE PROVIDED BY THE COMPANY, ITS AGENTS, OR EMPLOYEES SHALL CREATE ANY WARRANTY, CONDITION, OR REPRESENTATION, NOR SHALL THEY EXPAND THE SCOPE OF THIS PROVISION IN ANY WAY.
THE COMPANY’S SOLE OBLIGATION AND LIABILITY FOR PRODUCT DEFECTS IS LIMITED TO REPAIR OR REPLACEMENT AS SPECIFIED IN THIS SECTION. THE COMPANY WILL NOT BE RESPONSIBLE FOR LOST PROFITS, LOSS OF BUSINESS, LOST DATA, OR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, EVEN IF INSTRUCTED ABOUT THE POSSIBILITY OF SUCH DAMAGES, NOR FOR ANY CLAIMS BY THIRD PARTIES. YOU AGREE THAT FOR ANY LIABILITY ARISING FROM THE PURCHASE OR SUPPLY OF PRODUCTS, THE COMPANY’S LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID FOR THE PRODUCT IN QUESTION.
CERTAIN JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR CONDITIONS, OR THE LIMITATION OF CERTAIN DAMAGES. AS A RESULT, SOME OF THE ABOVE DISCLAIMERS AND LIMITATIONS MAY NOT APPLY TO YOU.
ENTIRE AGREEMENT
These Terms constitute the complete and final agreement between the parties regarding the subject matter herein. Any modifications, supplements, or amendments to these Terms through the use of additional documents are invalid. Attempts to alter, supplement, or amend this document, or to place an order for products under different terms and conditions, will be considered null and void. Anantari reserves the right to modify these Terms at any time, at its sole discretion, without prior notice, for any future sales or transactions with you.
PRIVACY
You acknowledge that you have read Anantari’s Privacy Policy, which is available on this website and is incorporated into these Terms. You agree that the terms of this policy are reasonable. By using our services, you consent to the collection, use, and disclosure of your personal information by Anantari, its agents, or representatives in accordance with the terms and purposes outlined in the Privacy Policy.
GOVERNING LAW, DISPUTES, AND LANGUAGE
These Terms, along with all related matters, will be governed by and interpreted in accordance with the laws of India, without regard to its conflict of law principles. The parties irrevocably consent to the personal jurisdiction of the courts in Pune, Maharashtra, India.
To the extent permitted by applicable law, unless Anantari agrees otherwise, any claim, dispute, or controversy, whether based in contract, tort, statute, regulation, or otherwise, and whether arising before, now, or in the future, related to the Products, this Website, the Terms of Use, or these Terms (each, a “Claim”), will be resolved by final and binding arbitration, excluding the courts. The arbitration will be conducted by a Sole Arbitrator appointed by Anantari in accordance with the Arbitration and Conciliation Act, 1996, and any of its statutory modifications. The arbitration award will be final and binding. The venue for the arbitration proceedings will be Pune, Maharashtra, India, and the language used will be English. These Terms have been drafted in English at the express request of the parties.
EXPORT CONTROLS
The products offered under these Terms are subject to Indian export control laws and other relevant regulations. By purchasing or using these products, you agree to comply with all applicable laws and regulations governing their export and assume responsibility for ensuring such compliance.
NOTICES
Unless stated otherwise, any notices should be sent to Anantari via email at support@anantari.in and to you at the email address provided during your purchase or registration process. Notices will be considered delivered twenty-four (24) hours after the email is sent.
GENERAL
The relationship between Anantari and you is that of independent contractors. Neither party, nor any of our respective officers, agents, or employees, will be considered partners, joint ventures, fiduciaries, employees, or agents of the other due to these Terms or your use of this Website. Anantari’s failure to enforce any right or insist on strict adherence to any term or condition will not constitute a waiver of that right nor excuse any subsequent non-performance of the same term or condition by you. The headings in these Terms are for convenience only and do not limit or affect the interpretation of these Terms. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be enforced to the fullest extent possible. This Website is not intended for use by children under the age of 10. Use of this Website is void where prohibited by applicable law.
CUSTOMER SUPPORT AND INFORMATION
For all inquiries related to your purchase, shipment, warranty service, exchanges, returns, cancellations, address changes, or any questions about your orders, bills, and invoices, please do not hesitate to reach out to us.
You can contact our customer support team via email at anantari.clothing@gmail.com or by phone at +91 9886775309. We are here to assist you with any queries you may have and provide you with the necessary support. Your satisfaction is our priority, and we are committed to ensuring a seamless experience for you. the age of 10. Use of this Website is void where prohibited by applicable law.